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Shopping Information

  • How can I contact you?

    1.The fastest way to get in touch is through our live chat feature. You'll find the chat icon in the bottom right corner of most pages on our website. Simply click on it and a friendly Shopify support agent will be with you shortly.

    2.Email: You can send us an email at business@cczhifi.com. Our team will respond to your inquiry as soon as possible, typically within 24 hours. 3.For more urgent matters, you can call us directly. Depending on your region, you'll find a list of our phone numbers on our Contact Us page. Just select your country or region to get the appropriate number.

  • The majority of our products are developed and produced in China, with a small portion utilizing imported raw materials from other countries. We strive to maintain high quality standards throughout the entire process, ensuring that our customers receive top-notch items.

Returns and exchanges

  • Absolutely, you have the option to return or exchange your purchase in our stores. For specific details on the return and exchange process, please refer to our Shipping-Return page. This will provide you with all the necessary information to ensure a smooth and hassle-free experience.

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